Mike Rubeis
21 hours ago
Prompt and professional!
Response from the owner:Thank you, Mike! We appreciate your kind words about our prompt and professional service.
Marcia
1 day ago
David, Anderson, and Doris installed a new modulating furnace and ac for us over the last 2 days. The arrived promptly, called ahead, laid all the tarps to protect our floors and carpet and worked efficiently. They answered all our questions, educated us on all the features of our new HVAC, and we could be more pleased. Jeff, our sales person, was extremely nice, knowledgeable, patient with all our questions, and thorough with all the details. Pricing for our new HVAC was completely competitive, fair and reasonable. We are very satisfied with Vaughn and would highly recommend them
Response from the owner:Thank you, Marcia! We appreciate your kind words about David, Anderson, Doris, and Jeff. It's wonderful to hear that you had such a positive experience with the installation and that our team provided the support you needed. Your recommendation means a lot to us!
Stephanie J
1 week ago
David, Matt and Doris, were very professional, explained everything thoroughly and very efficient. The whole process from the estimate to the installation was good experience.
Response from the owner:Thank you, Stephanie! We appreciate your kind words about David, Matt, and Doris. It's great to hear you had a positive experience from start to finish.
Keith Langan
2 weeks ago
Awesome service and great work by the whole team at Vaughn. ! Thx for everything
Response from the owner:Thank you, Keith! We appreciate your kind words and are glad to hear you had a great experience with our team at Vaughn.
Susan Howland
2 weeks ago
I would describe their service as impeccable from start to finish! It only took two days for them to convert me from oil to gas! I’m posting before & after pics that say it all! They were all helpful & professional & I think my house was cleaner when they left I highly recommend Vaughn Services
Response from the owner:Thank you, Susan! We're so glad to hear you had an impeccable experience with our team. It's wonderful that you noticed how clean your house was after the service. We appreciate your recommendation and look forward to serving you again!
Todd Meyer
3 weeks ago
Great experience from start to finish. Had new AC/furnace and water heater installed. The team from Vaughan was a pleasure to work with from sales, office personnel and the installers. The job was professionally done on time.
Response from the owner:Thank you, Todd! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction means a lot to us, and we appreciate your kind words about everyone involved.
tara
3 weeks ago
We had our 125 yr old exterior sewage pipes replaced, which includes redoing some inside plumbing. Very grateful for going with Vaughan. We had other estimates, but after meeting Tom and hearing the design approach, the method of repair, it made more sense, it was better in that it was less expensive and less intrusive, whereas others would have ripped up my patio. Not only that, but they did not let us down, they stayed until just past dusk making sure the job was finished. Thank you- you all did a great job. Tara Magnolia
Response from the owner:Thank you, Tara! We truly appreciate your kind words and are glad to hear that you had a positive experience with Tom and the team. It's great to know the approach we took made a difference for you. Your satisfaction means a lot to us!
Anthony Fasy
4 weeks ago
The installers arrived on time, set up to keep the floors protected, explained the process and estimated completion time. They removed the old unit and disposed of it, installed the new unit and ensured everything worked properly, and cleaned up after all was completed. The price was very reasonable and communication with the office, installers and project manager was perfect. Several days after install we noticed an unfamiliar noise, contacted Vaughn who sent out the project manager who was able to identify the cause and resolve it. It was not an install or operational issue, and the resolution was quick and easy. Excellent customer service. Would highly recommend and will contact them again for HVAC needs.
Response from the owner:Thank you, Anthony, for your detailed review! We're glad to hear that our team, including Vaughn and the project manager, provided excellent service and resolved the issue quickly. Your recommendation means a lot to us, and we look forward to assisting you with any future HVAC needs!
Used them back in February and honestly had a really great experience. They were professional, courteous, and didn’t try to overcharge me, which I appreciated. Everything was handled smoothly and they just made the whole process easy. I’m actually using them again now for another leak, and their communication has been solid. My HOA has been pretty unresponsive, but they’ve stayed on top of things and kept me updated on their end, which has taken a lot of the stress off. Overall just really reliable and easy to work with. I’d definitely recommend them.
Response from the owner:Thank you, Karenann! We're so glad to hear that you had a great experience with us and appreciate your kind words about our professionalism and communication. It's wonderful to know that we could help ease the stress of your situation. We look forward to assisting you again!
yesterday Steve came to fix my sink that was not draining and then starting leaking. He came in, checked it out with a camera let me know what he was going to do and gave me a price. That was 830am he was here for a few hours had to go up on the roof but got the drain unclogged and fixed the leak. Also kept everything clean ! Thanks Steve for a great job 😃👍 This company is great they are always the ones I call whenever I have a household issue
Response from the owner:Thank you, Annamarie! We're glad to hear Steve provided excellent service and resolved your sink issue. We appreciate your trust in us for your household needs!


“Always on time, have never been let down (20+) years a customer. ALL office staff very helpful! Service Tech(s) are great! Stephen took care of replacing my water heater today (how do you do it)….GREAT, GREAT,GREAT!!!”
- Barbara K.

“My experience with Vaughan has been wonderful. At every stage, everyone has been friendly and helpful. Jeff was easy to work with for my quote, with quick and knowledgeable responses to all my questions. David, Anderson and Doris did the installation of the new air conditioner and gas furnace. They were professional, friendly, and efficient and did a wonderful job! Vaughan’s quote was reasonable though not the cheapest – but I am so happy I went with them. I will recommend Vaughan to anyone needing HVAC work. Thank you!”

- Martinez M.

“I know that Vaughan is a good company, I had my water tank replaced in 2024 and was very satisfied with the job. On 4/10 I had my Garbage disposal isntalled and was very surprised with the prising. I pais $784.15 for this job. This is average Badger model that cost $150.00. I understand the company has to make a profit, but not like this. Unfortunatlly you cannot find a price schedule on the web side, I would not used this company if I had lnown the cost befor hand.”

- Maya Y.

“Highly Recommend! David and Matt’s team were extremely professional! Arrived right on time and finished the job sooner than expected. After the installation, they went over all the work that they completed, and I was amazed by all the smaller details they take into consideration. Hopefully I have no issues in the near future, but if and when I do, I’ll be giving them a call!”

- Matt D.

“My heater needed to be replaced due to a cracked heat exchanger. John came & did a thorough inspection & recommended replacement. Jeff came out the same day I requested service & gave me the information I needed to make a choice for replacement. Fully understanding my situation, Jeff sent Matt & Mike the very next morning to install my new heater. Thank you, Jeff, John, Mike & Matt. Couldn't have asked for better service!”

- Cindy T.

“Paul and I had terrific service from James and Mike! They were respectful of our time and home! Did the work in a fast and efficient manner!
Good guys!!!!”

- Connie H.

“Huge thanks to Matt Horton for his help today. He was right on time and made the repair process easy to understand. He was incredibly professional and mindful of keeping my home clean while he worked. It’s a relief to have the job done right by someone so courteous!”

- Eleanor K.

This is the 2nd time I’ve needed service at my home. Vaughn is not only, prompt but very professional and friendly with excellent communication. I highly recommend Vaughn!

-Pura V.

The Vaughan team was the right choice for converting my heating system from oil to gas. Friendly, timely, and knowledgeable. John, David, and James were great! They explained the new system and stayed until all testing was completed. I highly recommend them.

-J.R.

I was very pleased with the installation of a water heater at my residence. it was done in a timely and professional manner . The installation team was very courteous and answered my questions. The process of calling from estimate to completion was seamless.

-Sharon O.

Need HVAC and Plumbing Service?

Contact the experts at Vaughan Comfort Services.

Call us at 856-627-0303!