Linda P.
4 days ago
We made the right decision choosing Vaughan for our new AC installation. Jim, Lynn, Colleen were a pleasure to work with in sales and administration. Dave, Anderson and AJ did a great job with installation. They were thorough, polite, informative and accommodating. They answered all questions with honesty. Highly recommend this HVAC company!
Response from the owner:Thank you, Linda! We're glad to hear you had a positive experience with our team, including Jim, Lynn, Colleen, Dave, Anderson, and AJ. Your recommendation means a lot to us!
Kathy
1 week ago
Loved them! So helpful throughout the process! The installers very helpful and professional and the office team our amazing!
Response from the owner:Thank you, Kathy! We're glad you had a positive experience and appreciated the helpfulness of our installers and office team. Your support means a lot to us!
Mike Rubeis
1 week ago
Prompt and professional!
Response from the owner:Thank you, Mike! We appreciate your kind words about our prompt and professional service.
Marcia
1 week ago
David, Anderson, and Doris installed a new modulating furnace and ac for us over the last 2 days. The arrived promptly, called ahead, laid all the tarps to protect our floors and carpet and worked efficiently. They answered all our questions, educated us on all the features of our new HVAC, and we could be more pleased. Jeff, our sales person, was extremely nice, knowledgeable, patient with all our questions, and thorough with all the details. Pricing for our new HVAC was completely competitive, fair and reasonable. We are very satisfied with Vaughn and would highly recommend them
Response from the owner:Thank you, Marcia! We appreciate your kind words about David, Anderson, Doris, and Jeff. It's wonderful to hear that you had such a positive experience with the installation and that our team provided the support you needed. Your recommendation means a lot to us!
Stephanie J
3 weeks ago
David, Matt and Doris, were very professional, explained everything thoroughly and very efficient. The whole process from the estimate to the installation was good experience.
Response from the owner:Thank you, Stephanie! We appreciate your kind words about David, Matt, and Doris. It's great to hear you had a positive experience from start to finish.
Keith Langan
3 weeks ago
Awesome service and great work by the whole team at Vaughn. ! Thx for everything
Response from the owner:Thank you, Keith! We appreciate your kind words and are glad to hear you had a great experience with our team at Vaughn.
Susan Howland
4 weeks ago
I would describe their service as impeccable from start to finish! It only took two days for them to convert me from oil to gas! I’m posting before & after pics that say it all! They were all helpful & professional & I think my house was cleaner when they left I highly recommend Vaughn Services
Response from the owner:Thank you, Susan! We're so glad to hear you had an impeccable experience with our team. It's wonderful that you noticed how clean your house was after the service. We appreciate your recommendation and look forward to serving you again!
Todd Meyer
1 month ago
Great experience from start to finish. Had new AC/furnace and water heater installed. The team from Vaughan was a pleasure to work with from sales, office personnel and the installers. The job was professionally done on time.
Response from the owner:Thank you, Todd! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction means a lot to us, and we appreciate your kind words about everyone involved.
tara
1 month ago
We had our 125 yr old exterior sewage pipes replaced, which includes redoing some inside plumbing. Very grateful for going with Vaughan. We had other estimates, but after meeting Tom and hearing the design approach, the method of repair, it made more sense, it was better in that it was less expensive and less intrusive, whereas others would have ripped up my patio. Not only that, but they did not let us down, they stayed until just past dusk making sure the job was finished. Thank you- you all did a great job. Tara Magnolia
Response from the owner:Thank you, Tara! We truly appreciate your kind words and are glad to hear that you had a positive experience with Tom and the team. It's great to know the approach we took made a difference for you. Your satisfaction means a lot to us!
Anthony Fasy
1 month ago
The installers arrived on time, set up to keep the floors protected, explained the process and estimated completion time. They removed the old unit and disposed of it, installed the new unit and ensured everything worked properly, and cleaned up after all was completed. The price was very reasonable and communication with the office, installers and project manager was perfect. Several days after install we noticed an unfamiliar noise, contacted Vaughn who sent out the project manager who was able to identify the cause and resolve it. It was not an install or operational issue, and the resolution was quick and easy. Excellent customer service. Would highly recommend and will contact them again for HVAC needs.
Response from the owner:Thank you, Anthony, for your detailed review! We're glad to hear that our team, including Vaughn and the project manager, provided excellent service and resolved the issue quickly. Your recommendation means a lot to us, and we look forward to assisting you with any future HVAC needs!


I was very pleased with the installation of a water heater at my residence. it was done in a timely and professional manner . The installation team was very courteous and answered my questions. The process of calling from estimate to completion was seamless.
-Sharon O.

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